For your domain name
to work, it must be associated with a DNS (Domain Name Server). To change the
DNS simply click on the box next to each domain name you would like to update.
Note: All the domains you select will be changed to the new name servers
entered.
►
Restore your Deleted Domain
(Restore and renew deleted domains)
You can restore and renew a
domain that is in the 30-day Registry Redemption
period (Redemption Hold), for the price of $150.00 plus the price of
a renewal. You must renew for at least 1 year but you may renew for up to 10
years. Renewing your domain for multiple years is the best way to ensure that
you will avoid this situation in the future. You should also make certain that
your email address for the Billing Contact and in your account information is
current and valid. The most common reasons for not receiving a renewal notice
from us are: 1. Invalid or outdated email address. 2. Spam filters. You (or your
email provider) may have spam filters that delete our messages.
►
Name Server Management
(Add Edit and Delete Name Servers)
Create a new name server. Edit a name server currently listed. Delete the name server currently listed.
►
Billing History Receipts
(Obtain a copy of your credit card
charges)
Auth Only
Items in gray are not
charges. They are authorizations only. They will not appear as charges on
your statement, but may reduce your available credit.
Capture
Items in purple are
charges. They will appear on your statement as "DOMAIN REGISTRATION". If
accompanied by a "Void" (pink, see below), treat them as an Auth Only (gray)
Credit/Refund
Items in green are refunds
to your card.
Fraud/Chargeback
Items in red are fraudulent
transactions. These are very serious matters. Please contact support before
doing a chargeback on any charges you don't recognize.
Void
Items in pink have been
voided out. This will reverse a capture and negate a charge.
Retrieval
Items in orange are
Retrieval Reqeusts, or a request for information about a transaction from
your credit card company. We incur a fee when this happens and since most
retrievals are followed immediately by chargebacks, we treat them similar.
Please contact technical support if you have received one of these and have
any further questions.
